Nationwide Sales:
1-800-868-9826
| About Us This web site is owned and operated by Skyline Trailers who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below. Our Contact details: Skyline Trailers 339 Route 31 South Washington NJ 07882 United States Phone: 908-689-3900 Fax: 908-689-3993 Email: sales [at] skyline-trailers [dot] com |
| Making A Purchase Making a purchase could not be easier. Just browse our trailers and add your selection with any desired available options into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept Visa, MasterCard and Discover. We do not charge the total cost of any custom trailer until it is ready for pickup or delivery. Online orders will be charged a $500 deposit, with the balance due on delivery. Backordered items are not charged until they are shipped. If you do not wish to pay online, you may send your card information via phone, fax or by post. If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake. When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
| Shipping And Handling Your completed trailer may be picked up at our Washington, NJ headquarters, or we will deliver it to one of our convenient pickup locations across the country. |
| Delivery Schedule We deliver your order as soon as possible. Build times are currently running 4-6 weeks. |
| Back Orders If a standard trailer without additional customization is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made from within the United States sales tax will be apllied to all in-state orders. Our business is operated from <insert state> All other orders are tax free. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee We guarantee your satisfaction. |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 908-689-3900 (International +44 908-689-3900) or fax us on 908-689-3993 or write to us at 339 Route 31 South Washington NJ 07882 United States |
| Privacy Policy Skyline Trailers does not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to: a. Take and fulfil customer orders. b. Administer and enhance the site and service. c. Only disclose information to third-parties for goods delivery purposes. |
| Returns Policy Since our trailers are built to order, we cannot accept returns after delivery of finished trailer. |
| Remittance Terms Custom online orders will be charged a $500 deposit, with the balance due on delivery. Financing is available, and terms can be discussed by phone or by visiting our Washington, NJ headquarters. |
